Comprehensive Voice Prompt Recording Services From Worldly Voices

Voice Prompt Recording, IVR Recording

A voice prompt recording is often a customer’s first interaction with your business, and making a good initial impression can go a long way in building both trust and customer loyalty. At Worldly Voices, we have more than 20 years of experience creating interactive voice response (IVR) recordings for a wide variety of businesses both large and small. From Fortune 500 companies to local hospitals, credit card processors to banking institutions, our voice talent has helped guide millions to the information they need using distinct, intelligible prompts and thoughtfully organized menu choices.

Experience the Difference Experience Makes

When you turn to Worldly Voices to provide your company with voice prompt recording services, you’ll be able to take advantage of our comprehensive knowledge about IVR systems. From routing strategies to word choice, we can help you organize your prompts to maximize their effectiveness. Of course, if you already have a plan and a polished script, we’ll provide everything you need to bring your voice prompt recording project to fruition, including:

  • Seasoned female and male voice talent professionals who will inspire customer confidence and represent your company in a friendly, professional manner
  • IVR recordings made at our professional studio to ensure exceptional audio quality that is always crisp, clean, and completely free of ambient noise
  • Files optimized for each intended platform, be it tablets, cell phones, landlines, or computers, and delivered in the non-propriety format of your choice

We can also translate and record your prompts and messages in a multitude of languages, so you’ll be able to create an inclusive, multi-level system to connect and communicate effectively with a diverse customer base.  Additionally, if this is your company’s first IVR recording session and you’re not sure where to begin, we can provide sample scripts that show how other businesses have mapped out their prompts and responses.

Our Customer-First Approach to Doing Business

When you turn to Worldly Voices for your voice recording needs, you can expect an unrivaled level of personalized service. Our staff will work closely with you throughout your project to ensure it’s completed on time, within budget, and to your complete satisfaction. Our goal is to be far more than simply a vendor proving cookie-cutter services within a one-size-fits-all framework. We understand that every customer is unique in many ways. First, product-focused businesses such as furniture manufacturers, automotive dealerships, and restaurants need to organize their auto attendants differently than service-focused businesses such as hotels, hospitals, and educational institutions. Our team recognizes these differences and can help ensure your project fulfills all of your communication objectives without having to circle back and book additional studio time for corrections and additions.

Secondly, there are many different types of automated phone systems, each with its own hardware and software. Worldly Voices has worked extensively with all of the most widely used systems, including those manufactured by Altigen, Pronexus, Vocantas, Mitel, and RingCentral (Zoom). You can rest assured your files will be formatted properly for their intended platform. We can also offer guidance with integrating them into your existing system if you need some expert advice. This can be particularly helpful for those setting up an auto attendant for the first time!

Additional Voice Recording Services

In addition to recording IVR prompts, Worldly Voices can also record on-hold and after-hours greetings to complete your automated call center. As with all of our other services, we’ll be more than happy to provide helpful feedback so you can craft your messages to convey all the information they should as efficiently and engagingly as possible. This includes critiquing and proofing your work in progress and providing sample scripts for inspiration.

Let’s Get Started!

Give your call center a voice that’s friendly, confident, and inviting. Contact Worldly Voices today for a free price quote and to learn more about our voice prompt and IVR recording services.