Professional Voice Recording Services for Banks
There was a time when banks were designed to be as imposing as possible. Columned porticos, thick walls, marble-floored lobbies, and a long row of no-nonsense tellers behind barred pass-throughs reassured customers that here was an institution they could entrust with their hard-earned money. How things have changed. While modern banks still have vaults and safes, personal wealth is now represented mostly by the ones and zeros of computer code. And while physical locations still play an important role, banking is no longer conducted between the hours of nine and five. Customers expect to be able to access their information 24/7, and since many are still more comfortable picking up a phone than logging into a website, telephone banking requires a robust automated call center to properly implement.
At Worldly Voices, we offer a variety of voice recording services for banks that help ensure the lines of communication are always open between callers and their banks. If you’re setting up or expanding a phone system for your bank, we’re a partner you can count on. With more than 20 years in the industry and thousands of successful productions under our belt, you can rest assured your project will be completed on time, within budget, and to your complete satisfaction.
A Stress-Free Experience From Start to Finish
Worldly Voices is committed to providing our clients with a level of personalized attention that’s unrivaled. We consider our vast experience in the voice recording industry to be a resource we’re happy to share. Our staff will work with you throughout every step of your project, providing guidance or suggestions if requested in order to keep your production moving forward smoothly. Our voice recording services for banks include:
We’ve recorded more than a million prompts for interactive voice response (IVR) systems that have been integrated into all of the most-used platforms, including those manufactured by ShoreTel, Pronexus, and Vocantas, just to name a few. Unlike many other voice recording companies, we charge by the prompt rather than the hour. What does that mean for you? You’ll never have to pay for unused studio time.
After hours and on-hold messages
Waiting is an inevitable part of doing business with a bank, and that’s true for callers as well as in-person visitors. But that doesn’t mean these pauses have to be filled with silence or bland instrumental music. Worldly Voices can help you craft after hours and on-hold messages that will keep callers informed and engaged. We can help you polish your script-in-progress, offering feedback on what’s working and what isn’t. We can also provide sample scripts if you need a little inspiration.
Our pool of talented voice professionals can provide narration for a wide range of multimedia productions, including in-house videos, in-lobby displays, training seminars, and more. No matter which voice you choose, your words will be articulated with clarity, precision, and warmth. Click here to hear samples from a few of our most-popular talents.
Certified translation services
In today’s increasingly multicultural world, inclusivity is imperative if you are to serve your entire community. Worldly Voices can provide certified translation services for all of the most-spoken languages, including Spanish, French, Arabic, and Mandarin. We only use native speakers, so you can be confident every sentence will have impeccable diction, syntax, and pronunciation.
The Sound of Success
In addition to our personalized service, unbeatable experience, and top-notch talent, we also record all audio files at our professional studio, optimize them for their intended platform (online, cellular, landline, etc.), and deliver them in the non-proprietary format of your choice.
So, what are you waiting for? Reach out to Worldly Voices today to learn more about our voice recording services for banks. Together, we’ll make sure the voice your customers hear when they call is a credit to your institution.