On-Hold Messages for Pharmacies
When callers reach out to your pharmacy, it’s not to chat about the weather. They’re in need of specific services and/or information, and they want to accomplish their objectives as quickly and efficiently as possible. You undoubtedly take justifiable pride in the level of personalized service you provide your customers, working hard to keep them happy and healthy. But with a large number of people to serve and duties to perform, occasional waits are inevitable. However, just because callers are placed on hold doesn’t mean they have to feel abandoned. At Worldly Voices, we have produced countless on-hold messages for pharmacies large and small, and we can do the same for your business. We’ll work with you throughout every step of your project to ensure that your messages are informative and engaging. If you already have a polished script ready for recording, you can upload it here for a free price quote. If you’d like a little guidance on crafting your messages, we can provide sample scripts of how other businesses like yours have gone about the process. Our goal is always your 100 percent satisfaction.
A Script for Success
With decades of experience in the voice recording industry, you can be confident the on-hold messages we produce for pharmacies are of the highest caliber. You’ll be able to choose from a pool of talented female and male artists who will bring your words to life with warmth and precision. Information you may want to consider presenting includes:
- Pharmacy location, hours, and website address
- Special offers and sales
- New and exclusive items
- Reminders about flu shots
- Recent medical news
- Pharmacist bios
- Auto refill options
All of our on-hold messages for pharmacies are recorded at our Nashville studio, optimized for their intended platform, and delivered in the non-proprietary format of your choice. In addition to on-hold messages, we can also record prompts for your interactive voice response (IVR) system and provide certified translation services so you can reach as wide an audience as possible.
On-hold messages are an opportunity for pharmacies to keep their customers well informed and better prepared to make decisions about their healthcare needs. To learn more, contact Worldly Voices today.