In the 25+ years we’ve been in the professional recording industry, we’ve helped businesses of all kinds build rapport with their clientele through voiceover. Big or small, emerging or established, every business is unique and needs a custom voice prompt to speak to their clientele. So, we thought we might share a few of our “Best Messages” for custom voice prompts with you, in hopes that if you don’t know why you need one… Now you know!
1. On-Hold Messages
Up first is a custom prompt that benefits many larger businesses: the on-hold message. This is especially helpful as virtual receptionists have come more and more into the mainstream. Often when people call large businesses, they already don’t expect a real human voice on the other end of the line. However, with an on-hold message, your clients will be greeted with a calm, professional voice on the other end of the line. They’ll feel patient and attended to until your virtual receptionist is done with her previous call to take the caller’s request. These messages can be totally customized to cater towards your direct clientele, and are a small way to make a big difference at larger companies.
2. After-Hours Greetings
Another kind of custom prompt that we’ve seen work tremendously with both big and small businesses alike is a recording for after hour greetings. Very few businesses operate with a 24/7 staff (let alone a 24/7 phone line), but many people seek information no matter what time of day it is! With a custom after-hours voice prompt for your phone system, your customers will get a real feel for your brand while still getting the information they need. The best part is these custom voice prompts can say anything you want! They can be funny or educational, heartfelt or professional. Whatever your brand is trying to get across to people, these messages are a great way for them to hear who you are and what your business has to offer the world.
3. Voicemail Greetings
Now, we know what you’re thinking: aren’t after-hours greetings and voicemail greetings the same thing? No way! After-hours greetings are only used when business hours are closed, and are more of a way for your customers to get information. Voicemail greetings can be heard at any time (day or night) and allow your customers to leave a message. Custom voicemail greetings are another great way to showcase your brand’s unique voice through professionally recorded custom voice prompts. In fact, these messages are many times the first interaction customers have with your business. They’re so important! These custom voice prompts are some of our favorites to record, and one that we’ve seen bring success for businesses over and over again.