Communications technology is the main force of change for the insurance industry. And in order for insurance companies to remain competitive, they need to adapt to installing an automated call system, a sequence of prompts and recordings that customers can call and navigate through via touch-tone or voice command. This [...]

Retaining customers is obviously the key to a business’s success therefore focussing on the advancement of customer service should be a main concern. Regardless of the size of a business, the ultimate goal is to increase sales and revenue and to do this, consumers need to feel heard and helped. [...]

Whether you your business is in banking, the medicinal field, retail, or whatever else, it is important to consider your physical locations and how, if an emergency should occur, your customers would be notified. In this day and age it is no secret people are connected to their phones and [...]

Automated call centers contribute to many facets of business; customer concerns, surveys, and communication, but they can also contribute to sales. The contribution to sales comes from primarily a business’s ability to use an automated system to reach hundreds of people at once. This type of bulk calling allows hired [...]

Business owners know that customer feedback is correlated with customer satisfaction, and business owners also know that the easiest way to go about attaining that feedback is by conducting a survey. There are several ways to get these surveys to customers, but the easiest and most cost effective way of [...]

Before writing a script to send off to be recorded and produced, it is key to understand your own business and the audience, or customers, it’s trying to reach. This is called a demographic, and it is important for every business that needs marketing or works with people. Demographics give [...]

Quality of work is important in all facets of the voice over industry and freelance voice artists can do a professional job. However, recording studios that specialize in voice over work, recording, and IVR could prove to be that extra push your business needs to boost your credibility. Using the [...]

Voice Over studios and medical trials may not seem like they have any common business, but actually they have more to do with each other than you’d think. Within recent years, the voice over industry has begun to work more and more with the medical field recording training videos, voice [...]

Once a finished product is recorded, sent off, and approved it can be awkward to ask the client to leave a review on your website or Facebook business page. However, it really shouldn’t be. As an industry professional it is okay to ask for your clients or customers to praise [...]

Selecting the perfect voice for your business’s automated needs can be difficult, but it shouldn’t be impossible. Most professional recording studios that specialize in producing voice over prompts, like Worldly Voices, have a catalog of voice over talent to choose from. And so, the most important step to finding the [...]