Articles - Hold Message

High-Quality On-Hold Phone Messages Recorded at Worldly Voices’ Nashville Studio

If your company has an automated phone system, it’s inevitable that some callers will be placed on hold as they’re routed to the information they need or wait to speak with a live representative. While some may view these pauses as an unavoidable inconvenience, with the right on-hold phone messages, they can provide an opportunity to connect with a captive ...

Now Hear This: Among On-hold Messaging Companies, Worldly Voices Stands Apart

If you’re researching on-hold messaging companies, you may be feeling a little overwhelmed by now (or underwhelmed!). Some companies seem more interested in recruiting new voice talent than producing your on-hold message. Others fill their pages with a lot of high-tech jargon intended to dazzle readers with their technical knowhow, but then fail to clearly explain how their services work ...

For Top-Quality On-Hold Message Recording Services, Trust the Professionals at Worldly Voices

Although no company wants to put a caller on hold, it’s an inevitable part of the doing business, a necessity most customers expect and accept. But just because it’s tolerated doesn’t mean an on-hold message recording should be an afterthought. In fact, numerous studies have shown that a frustrating on-hold experience will cause the majority of callers to hang up ...

The Professionals at Worldly Voices Are the Experts When it Comes to On-Hold Messages for Business

Being placed on hold may not be a customer’s favorite experience, but that doesn’t mean it can’t be informative and engaging. At Worldly Voices, we have recorded thousands of on-hold messages for business, educational, and health care institutions since opening our doors in 1994, making us one of the most experienced and reputable companies in the industry. We know the ...

Worldly Voices Can Provide On-Hold Messaging Services That Will Give Listeners a Reason to Stay on the Line

Although no company wants to keep its customers waiting on hold, it’s often unavoidable. While it may seem like an inconvenience, at Worldly Voices we view it as an opportunity. Callers on hold are a little like an audience sitting in a theater before the show starts. Why not offer something to keep them engaged while they wait? Whether it’s ...

Give Your Callers Something Worth Listening to With Custom On Hold Messages

Customers don’t call your company to chat about the weather or to trade recipes. They’re looking for specific information and they want to acquire it as quickly and efficiently as possible. While pauses may be inevitable as they wait to speak to a representative, that time doesn’t have to be filled by dead air, background music, or a local radio ...

Keep Callers on the Line With Engaging, Professionally Produced Messages On Hold

When it comes to customers on hold, silence can be deadly for a company’s bottom line. Studies have shown that 90 percent of callers will hang up after 40 seconds of dead air, and 30 percent of those will never call back. That’s why having compelling on hold messages is so important. At Worldly Voices, we’ll help make sure the ...